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Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with ReadyBet Pty Ltd (trading as "Ready Bet") in connection with your access to and use of the website readybet-au.com and any associated interactive wagering services operated in Australia by Ready Bet (collectively, the "Services"). By using the Services, you agree to be bound by these Terms as amended from time to time. These Terms are effective from 1 January 2026.

Definitions

For the purposes of these Terms, the following expressions have the meanings set out below, unless the context requires otherwise:

  • "Ready Bet" or "Operator" means ReadyBet Pty Ltd (ABN 26 644 650 922, ACN 644 650 922), the licensed bookmaker and interactive wagering service provider operating in Victoria, Australia and providing the Services via readybet-au.com.
  • "Website" means the domain readybet-au.com and any subdomains, mobile versions, applications, interfaces, or platforms through which the Services are provided.
  • "User", "you" or "your" means any natural person who accesses the Website or uses the Services, whether or not they complete registration.
  • "Player" or "Account Holder" means a User who has successfully registered, been verified and holds an active wagering account with Ready Bet.
  • "Account" means the personal interactive wagering account opened in your name with Ready Bet for the purpose of placing Bets and managing funds.
  • "Bet" or "Wager" means a legally binding offer and acceptance between you and Ready Bet relating to a sporting, racing or other approved contingency, placed via the Services and accepted by Ready Bet in accordance with these Terms and applicable rules.
  • "Bonus" means any promotional credit, free bet, boosted odds, or other incentive offered by Ready Bet that is subject to specific eligibility, activation and wagering requirements.
  • "Promotion" means any marketing offer, bonus scheme, competition, special odds, or campaign made available by Ready Bet from time to time.
  • "Balance" means the total amount of cleared funds held in your Account at any given time, including (where applicable) real-money funds and any Bonus funds, as separately recorded in the Account interface.
  • "KYC" (Know Your Customer) means the identity verification, suitability and due diligence checks carried out by Ready Bet to comply with legislative, regulatory and responsible gambling requirements.
  • "Interactive wagering services" has the meaning given under applicable Australian legislation and includes the ability to place Bets online or via other remote communication channels.
  • "Business Day" means a day (other than a Saturday, Sunday or public holiday) on which banks are open for general business in Victoria, Australia.
  • "VGCCC" means the Victorian Gambling and Casino Control Commission or any successor authority.
  • "ACMA" means the Australian Communications and Media Authority or any successor authority.
  • "BetStop" means the National Self-Exclusion Register operated under Australian law and overseen by ACMA.

Account Registration

Eligibility and age requirements

  • Minimum age: You must be at least 18 years of age to register, hold an Account or place Bets with Ready Bet. By registering, you warrant that you are 18 years or older and legally permitted to use wagering services in Australia.
  • Location: The Services are intended for residents and persons physically located within Australia, subject to applicable State and Territory restrictions. You must not use the Services where doing so would be unlawful.
  • Self-exclusion and prohibitions: You must not register or use the Services if:
    • you are listed on BetStop (the National Self-Exclusion Register);
    • you are otherwise self-excluded with Ready Bet or any relevant body; or
    • you are prohibited from wagering by court order, regulatory direction or applicable law.

Registration process

  1. Account creation: To open an Account, you must complete the online registration form on readybet-au.com, providing full legal name, date of birth, residential address, contact details and any other information requested.
  2. Email and contact verification: You may be required to verify your email address and/or mobile number via codes or links sent to you. Ready Bet may restrict use of the Account until verification is complete.
  3. KYC and identity checks: Ready Bet will conduct electronic and/or documentary KYC checks to verify your identity, age and address in accordance with Australian laws and industry standards. This may include:
    • verification against credit reporting and official databases;
    • requesting copies of identity documents (e.g. passport, driver licence, Medicare card); and
    • requesting proof of address (e.g. utility bill, bank statement).
  4. Outcome of verification: Until KYC is satisfactorily completed, Ready Bet may:
    • limit deposits and betting activity;
    • prevent withdrawals; or
    • suspend or close your Account if verification fails or information is not provided within a reasonable timeframe.

User obligations

  • Accuracy of information: You must ensure that all information you provide is true, accurate, current and complete. You agree to promptly update your details if they change. Ready Bet may rely on the information supplied by you and is not liable for loss arising from inaccurate or incomplete data, except to the extent required by law.
  • One account only: You may hold only one Account with Ready Bet. Duplicate or multiple Accounts may be closed, and associated Bonuses may be cancelled.
  • Password and security: You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted via your Account. You must:
    • choose a strong password and keep it secure;
    • not share your credentials with any third party; and
    • immediately notify Ready Bet if you suspect unauthorised access or security breach.
  • Use on your own behalf: You must only use the Account on your own behalf and not as an agent or on behalf of any other person or entity.
  • Compliance with law: You agree to comply with all applicable laws, regulations and regulatory directions in connection with your use of the Services.

Betting & Gameplay Rules

General principles

  • Acceptance of bets: A Bet is only valid once it has been accepted by Ready Bet and recorded on our systems. Displayed odds or offers do not constitute an offer from Ready Bet capable of immediate acceptance; acceptance occurs when the Bet is confirmed in our systems.
  • Proof of bet: The official record of any Bet is the transaction history stored on Ready Bet's systems. In the event of discrepancy between your device display and our records, the latter prevails, except where required otherwise by law.

Types of bets and limits

  • Types of bets: Ready Bet may offer fixed odds, tote derivative or other permitted wagering products on racing, sports and approved events. The availability and rules for each market are as displayed on the Website and may be updated from time to time.
  • Minimum and maximum stakes: Ready Bet may impose minimum and maximum stake or payout limits per Bet, per event, per market or per customer. These limits may be displayed on the Website or applied at our discretion, subject to regulatory obligations (including minimum bet rules where applicable).
  • Price changes: Odds may change at any time before a Bet is accepted. If there is a material price change between submission and acceptance, the Bet may be rejected or offered at updated odds for your confirmation.

Placement, modification and cancellation

  1. Bet placement: You are responsible for carefully checking all details of your Bet (including event, selection, stake and odds) before confirming. Once confirmed and accepted, a Bet cannot normally be changed or cancelled by you.
  2. Operator cancellation or adjustment: Ready Bet may void or adjust Bets where:
    • an obvious or manifest error in odds, market configuration or event details has occurred;
    • the Bet was accepted after the outcome was known or after the relevant event had commenced in circumstances not intended or permitted;
    • regulatory or integrity bodies direct that Bets be voided; or
    • rules specific to the relevant market so provide (for example, abandoned events, dead heats, scratchings).
  3. System or communication failures: If a Bet is not recorded on Ready Bet's systems due to technical, network or communication issues, it is not valid, even if displayed on your device. Ready Bet may, acting reasonably, determine whether a Bet has been accepted and, where appropriate, refund stakes.

Rules of conduct, live channels and chats

  • Responsible behaviour: You must conduct yourself in a respectful and lawful manner when using the Services, including any live support, message functions or community features.
  • Prohibited conduct includes:
    • using offensive, discriminatory, defamatory, threatening or harassing language or content;
    • attempting to defraud Ready Bet or other Users, including through match-fixing, insider information or collusion;
    • using automated tools, bots or scripts to place Bets or interact with the Website, except as expressly permitted; and
    • interfering with the operation or security of the Website or attempting to gain unauthorised access to our systems.
  • Consequences: Ready Bet may suspend or close Accounts, void Bets, withhold Bonuses and report matters to regulators or law enforcement where it reasonably suspects fraud, misconduct or other prohibited behaviour.

Bonus Terms

Eligibility and activation

  • Offer-specific conditions: Each Bonus or Promotion made available by Ready Bet is subject to its own specific terms, including eligibility criteria, activation steps, maximum benefits and expiry dates. Those conditions form part of these Terms.
  • Targeted offers: Some Promotions may be targeted to particular customers, segments or channels and are not transferable. Ready Bet may limit the availability of any Promotion at its discretion, subject to applicable advertising and consumer laws.
  • Activation: You may be required to:
    • opt-in via the Website or communication;
    • enter a bonus code; or
    • meet a minimum deposit or betting requirement
      • before a Bonus is credited.

Wagering requirements and use of bonuses

  1. Wagering (turnover) requirements: Bonuses may be subject to wagering requirements that must be met before associated winnings can be withdrawn. The relevant turnover multiple, eligible markets, minimum odds and timeframes will be stated in the Promotion terms.
  2. Time limits: Unless otherwise specified, Bonuses and any related wagering requirements must be completed within the timeframe indicated in the Promotion. Bonuses not used or wagering requirements not met within that period may be forfeited.
  3. Bet restrictions: Certain bet types or strategies may be excluded from counting towards wagering requirements, including but not limited to:
    • backing all outcomes of the same event;
    • very short-priced selections below specified minimum odds; and
    • hedging or arbitrage strategies designed to eliminate risk.

Prohibited actions and combining promotions

  • Abuse of promotions: Ready Bet may, acting reasonably, withhold or reclaim Bonuses and any associated winnings, or close Accounts, where it identifies:
    • bonus abuse or exploitation of Promotion terms;
    • collusive betting between related Accounts; or
    • use of falsified or misleading information to qualify for offers.
  • Combining promotions: Unless expressly stated otherwise:
    • only one sign-up Bonus or first deposit Promotion may be claimed per person, household, device or IP address; and
    • a Bet may not simultaneously qualify for multiple Promotions.
  • Operator discretion: Subject to consumer protection laws, Ready Bet may amend, suspend or cancel Promotions where necessary for legal or regulatory reasons, or to address manifest error, provided that any changes do not unfairly prejudice Players who have already relied on the original terms.

Payments & Withdrawals

Deposits

  • Funding methods: Ready Bet may make available various deposit methods appropriate for the Australian market, such as debit cards, bank transfer and selected e-wallets. Details of currently supported methods are shown on the Website and may be updated from time to time.
  • Source of funds: You must only deposit funds from payment instruments and accounts held in your own name. Ready Bet may request evidence of ownership and legitimate source of funds and may refuse deposits that do not meet its requirements or regulatory obligations.
  • Availability of funds: Deposited funds are usually credited to your Account promptly but may be subject to delays or reversal by your payment provider. Ready Bet is not responsible for delays caused by third-party providers, except as required by law.
  • Fees and limits: Ready Bet may apply minimum and maximum deposit limits per transaction or per period. Any fees or charges directly imposed by Ready Bet will be disclosed before you confirm a transaction; your bank or payment provider may also charge separate fees.

Withdrawals

  1. Withdrawal methods: Withdrawals will generally be processed using the same method and to the same account used for deposits, where possible. Ready Bet may require you to nominate a bank account in your name for withdrawals.
  2. Verification and security: Ready Bet may:
    • require completion of KYC and additional verification checks;
    • request evidence of payment method ownership; and
    • ask for information relating to the source of funds and wealth
      • before approving withdrawals, in order to comply with legal and regulatory obligations.
    • Processing times: Ready Bet aims to process withdrawal requests within a reasonable period, generally within a few Business Days once all verification requirements are satisfied. Actual receipt of funds will depend on your bank or payment provider.
    • Limits and restrictions: Withdrawal limits may apply per transaction or per period. Ready Bet may withhold withdrawal of Bonus funds or winnings until applicable wagering requirements are met, subject to consumer protection laws.

Refunds, chargebacks and treatment of bets and bonuses

  • Refund of stakes: Where a Bet is voided in accordance with these Terms or the relevant market rules, stakes will generally be returned to your Account balance.
  • Bonuses on refund: If a Bet placed using Bonus funds is voided, any Bonus stake will usually be returned as Bonus funds, subject to the applicable Promotion terms.
  • Chargebacks: You must not seek to reverse or charge back any payment legitimately made to Ready Bet. If a chargeback occurs, Ready Bet may:
    • withhold or cancel winnings and Bonuses;
    • recover amounts due from your Account balance; and
    • close or suspend your Account and report the matter to relevant authorities.
  • Negative balances: If, for any reason, your Account shows a negative balance, you must promptly repay the outstanding amount to Ready Bet.

Limitation of Liability

Operator obligations

  • Service provision: Ready Bet will use reasonable care and skill in providing the Services, including operating its wagering systems in a secure and reliable manner and settling Bets in accordance with published rules and applicable legislation.
  • Fairness and integrity: Ready Bet will comply with relevant licensing conditions, integrity agreements and regulatory directions aimed at ensuring the fairness, integrity and proper conduct of wagering offered via the Services.

Exclusions and limitations

  1. General exclusion: To the maximum extent permitted by law, Ready Bet and its officers, employees and agents are not liable for any indirect, incidental, special or consequential loss, or loss of profits, arising out of or in connection with your use of the Services, these Terms or any Bet, whether in contract, tort (including negligence) or otherwise.
  2. Technical failures: Ready Bet is not responsible for:
    • interruptions, delays or failures of the Website or communications networks;
    • incompatibility of your device or software with the Services; or
    • errors in data transmission not caused by Ready Bet's failure to take reasonable care,
      • except to the extent that liability cannot be excluded or limited under applicable law.
    • Maximum liability: Where Ready Bet is found liable in connection with a Bet or series of Bets, its maximum aggregate liability (to the extent permitted by law) is limited to:
      • the amount of the stake(s) placed and accepted for the relevant Bet(s); or
      • the amount of winnings properly due but not paid,
        • whichever is lower, unless otherwise required by law.

Statutory rights

  • Non-excludable guarantees: Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights or remedies conferred on you by the Australian Consumer Law or other applicable legislation that cannot be excluded or limited by agreement.
  • Consistency with law: If any provision of these Terms is invalid or unenforceable under applicable law, it will be read down or severed to the minimum extent necessary and the remaining provisions will continue in full force and effect.

Intellectual Property Rights

Ownership

  • Content and software: All intellectual property rights in and to the Website and the Services, including but not limited to text, graphics, logos, icons, interfaces, software, data compilations and underlying source code, are owned by or licensed to Ready Bet and are protected by Australian and international intellectual property laws.
  • Third-party marks: Any third-party trademarks, product names or logos displayed on the Website are the property of their respective owners and are used with permission or under licence.

Permitted use

  • Limited licence: Ready Bet grants you a personal, non-exclusive, non-transferable, revocable licence to access and use the Website and Services for lawful wagering and personal entertainment purposes only, in accordance with these Terms.
  • Restrictions: You must not, without prior written consent from Ready Bet or the relevant rights holder:
    • copy, reproduce, modify, adapt, translate, distribute or publicly display any part of the Website or its content;
    • reverse engineer, decompile, disassemble or otherwise attempt to derive the source code of any software associated with the Services (except to the extent permitted by law); or
    • use any automated means to access, monitor or copy the Website or its content.

Privacy & Data Protection

Ready Bet collects, uses and discloses personal information in accordance with its Privacy Policy, as updated from time to time and made available via readybet-au.com. By using the Services, you acknowledge that you have read and understood the Privacy Policy and consent to the handling of your personal information as described in that policy, including for identity verification, responsible gambling, fraud prevention and compliance with legal and regulatory obligations in Australia.

Changes to Terms

Amendments

  • Right to amend: Ready Bet may amend these Terms from time to time to reflect changes in law, regulatory requirements, industry practices, product offerings or for other legitimate business reasons.
  • Notification: Where changes are material, Ready Bet will take reasonable steps to notify you, which may include:
    • publishing the updated Terms on readybet-au.com with a revised effective date;
    • displaying a notification banner or pop-up upon login; and/or
    • sending an email to the address registered to your Account.

Your continued use

  • Acceptance of changes: By continuing to use the Services after the effective date of any changes, you are deemed to have accepted the updated Terms.
  • If you do not agree: If you do not agree with any changes, you should:
    • stop using the Services immediately; and
    • request closure of your Account and withdrawal of any remaining eligible funds, subject to these Terms and applicable law.

Termination & Suspension

Termination by you

  • Account closure: You may request closure of your Account at any time by contacting Ready Bet using the contact details set out below. Ready Bet will act on reasonable closure requests within a reasonable timeframe.
  • Remaining funds: Upon closure, any remaining real-money balance (excluding forfeited Bonuses and subject to any legal or regulatory hold) will be returned to you via an agreed withdrawal method, following completion of any required verification.

Suspension or termination by Ready Bet

  1. Grounds: Ready Bet may, acting reasonably, suspend or close your Account, restrict your use of the Services, void Bets or withhold Bonuses where:
    • you breach these Terms or any applicable rules or policies;
    • you provide false, misleading or incomplete information;
    • Ready Bet reasonably suspects fraud, money laundering, terrorism financing, bonus abuse or other unlawful activity;
    • you are or become self-excluded (including via BetStop);
    • a regulatory authority directs or requires such action; or
    • Ready Bet discontinues offering the Services in your jurisdiction.
  2. Notice: Where lawful and reasonably practicable, Ready Bet will provide you with notice of suspension or closure and the reasons for it. In some circumstances, Ready Bet may be prohibited by law from providing detailed reasons.
  3. Treatment of funds: On closure or long-term suspension:
    • Ready Bet will, subject to law and regulatory directions, return any remaining real-money balance to you, after deducting amounts owed to Ready Bet (if any);
    • Bonuses and related promotional entitlements may be forfeited in accordance with the applicable Bonus terms; and
    • funds may be frozen where required by law or pending investigation.

Governing Law & Jurisdiction

Applicable law

  • Primary law: These Terms and your use of the Services are governed by the laws in force in the State of Victoria, Australia, and, where applicable, relevant federal laws of Australia relating to interactive wagering services.

Dispute resolution

  1. Internal resolution: If you have a complaint or dispute relating to the Services, you should first contact Ready Bet using the support contact details below. Ready Bet will investigate and endeavour to resolve your complaint in a fair, transparent and timely manner, consistent with its internal dispute resolution procedures and any regulatory requirements.
  2. Regulatory and external review: If you are not satisfied with the outcome of the internal process, you may have the right to escalate the matter to relevant external bodies, which may include:
    • the Victorian Gambling and Casino Control Commission (VGCCC); or
    • other recognised dispute resolution or ombudsman schemes, where applicable.
  3. Courts of Victoria: Subject to any applicable mandatory external dispute resolution schemes, you and Ready Bet submit to the non-exclusive jurisdiction of the courts of Victoria, Australia, and courts competent to hear appeals from those courts, in relation to any proceedings arising out of or in connection with these Terms or the Services.

Contact Information

If you have any questions, concerns, feedback or complaints in relation to these Terms or the Services provided by Ready Bet through readybet-au.com, you may contact us as follows:

Mailing address, telephone numbers and specific departmental contact details may be updated from time to time on the Website. Where required by law or regulation, Ready Bet will also provide contact information for relevant regulators and responsible gambling support services, including information about BetStop and the Victorian Gambling and Casino Control Commission at https://vgccc.vic.gov.au.